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The Bitter Truth — Pact Coffee

The Bitter Truth — Pact Coffee case study

By Ourselves

Making Londoners think twice about the coffee in their cup with a campaign that revealed the truth behind big coffee.

Fair Trade isn’t all that fair. Pact Coffee’s direct trade approach ensures a supply chain that can be controlled end-to-end meaning a better coffee for the farmer — and for you.

Our idea — The bitter truth.

We made Londoners think twice about the coffee in their cup with a campaign that revealed the truth behind big coffee — and the failures of Fairtrade.

Pact saw a 50% increase in acquisition numbers during the campaign and a brand awareness survey showed unprompted awareness had increased by 30%.

“We chose to work with Ourselves as they had a proven track record in working with brands with a similar challenge to us—brands whose products offer a solution to a problem that no one actually knows is a problem. They'd somehow managed to take these challenges and turn them into clever and impactful creative. It was a no-brainer for us to partner with them and we've definitely not been disappointed so far.”

Morwenna Francis — Senior Brand Manager, Pact Coffee

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